Shipping policy

Last updated: 01.01.2024

Thank you for choosing Ethereal Whispers for your photographic art. Please review the following information regarding our shipping process.

Order Processing Time: All products/orders from Ethereal Whispers are created on demand. This process takes a maximum of 5 business days. After this production period, we will promptly ship your products to you.

Estimated Shipping Times: Please note that the shipping times mentioned below are estimates and may vary.

  • The Netherlands: 1-3 business days

  • Other EU Countries: 2-7 business days

  • United States: 5-7 business days

  • Canada: 5-7 business days

  • Australia: 5-10 business days

Factors Beyond Our Control: Ethereal Whispers cannot be held accountable for the following:

  1. Delays Due to COVID-19 or Holidays: Unforeseen circumstances, such as global events or holidays, may impact shipping times. We appreciate your understanding during such occurrences.

  2. Custom Fees for Orders Outside the EU: Customers outside the European Union may be subject to additional customs fees. Any such fees are the responsibility of the customer.

  3. Errors by Local Delivery Service: We are not responsible for errors or delays caused by the local delivery service. While we will do our best to assist, ultimate resolution lies with the delivery service.

  4. Incorrectly Specified Delivery Address: Ensure that your delivery address is accurate. We are not responsible for unsuccessful deliveries due to incorrect addresses provided by the customer.

  5. Unsuccessful Delivery Due to Absence: If a delivery attempt is unsuccessful due to the recipient's absence, it is the customer's responsibility to arrange for re-delivery or pick up in accordance with the local delivery service's policies.

Customer Guidance: While we cannot control external factors, we are committed to providing guidance and support in the event of any shipping issues. Please contact us at etherealwhispersart@gmail.com if you encounter any difficulties with your shipment, and we will advise you to the best of our ability.

By making a purchase with Ethereal Whispers, you acknowledge and agree to the terms of this Shipping Policy.

Thank you for your understanding and trust in Ethereal Whispers for your photographic art needs!